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In this section, you will find information on how to:
- Register on the Technical Information website (FCA Italy RMI system).
- Get the authorizations needed depending on your profile.
- Log in.
To register in the Technical Information site you need a VAT number and operate in the automotive repair sector (directly or indirectly).
While registering, you need to choose a user profile; for a few profiles, you need to produce evidence (as PDF file) that the business of your company is consistent with the chosen profile.
The “Registration” function can be accessed directly on the red side bar at the top right in the main screen.
The ISO 18541 standard requires two registration levels: the legal representative of the company who is registering the company, and therefore the single employees may require to be registered to access the specific functions of their profile.
Since changing the registration data already present in the system would require a considerable effort, this process will start after the standard becomes mandatory.
The ISO 18541 standard requires two registration levels: the legal representative of the company who is registering the company, and therefore the single employees may require to be registered to access the specific functions of their profile.
Since changing the registration data already present in the system would require a considerable effort, this process will start after the standard becomes mandatory.
In this section you can edit your user data, e-mail address and phone number included. You can also edit the billing address or the company name of your business. Finally, you can also edit your user profile by changing the business type (with suitable evidence as PDF file, if requested).
To access the “User data maintenance” you need to:
The ISO 18541 standard requires two registration levels: the company legal representative may ask to deactivate the single employees.
Since changing the registration data already present in the system would require a considerable effort, this process will start after the standard becomes mandatory.
In this section you can log in, if you have registered already in the site. You can also ask for your credentials if you have forgotten them.
The “Login” function can be accessed directly on the red side bar at the top right in the main screen.
To log in, you must enter the username you received by e-mail and the password you chose.
The “Forgotten Password?” function can be accessed directly on the red side bar at the top right in the main screen.
To retrieve your credentials, enter one of the two elements below:
The ISO 18541 standard states specific requirements for accessing safety-related information or SERMI (SEcurity RMI).
These functions are not implemented yet because the requirement definition process is still underway.
If you have already registered in the site, in this section you can purchase subscriptions for accessing the repair and service information online. You can also purchase material offline on USB flash drives. Finally, you can purchase software packages to be used with a VCI ISO22900 or SAE J2534 for updating ECUs.
The “Payment” function can be accessed directly from the main menu under the Buy option. If the function is selected before the login, the user is prompted to log in to continue.
In this section you can set the filter for your information search:
- VIN, to restrict the search to a single vehicle.
- MVS, to restrict the search to a group of vehicles with similar specifications.
In this section you can enter the VIN of a vehicle and get the list of its associated specifications.
The function can be accessed on the red side bar at the top right in the main screen.
In this section you can select the MVS of a vehicle, namely its brand, model and version-series as a whole.
The function can be accessed on the red side bar at the top right in the main screen.
In this section you can set the mode for your information search:
- Type, to restrict your search to a few information types.
- Term, to restrict the search to a single vehicle part.
- Structure, to browse the documentation structure and search for the information you are interested in.
- Code, to search directly for a specific document.
In this section you can select the information type to be browsed.
The function can be accessed on the red side bar at the top right in the main screen.
In this section you can select the information type to be browsed.
The function can be accessed on the red side bar at the top right in the main screen.
In this section you can browse the documentation structure.
The function can be accessed on the red side bar at the top right in the main screen ony if you have already purchased a subscription.
In this section you can search for the documentation regarding a specific document code.
The function can be accessed, only for “Flat Rate Manual” and “Spare Parts” and if you have purchased already a subscription, on the red side bar at the top right in the main screen.
In this section you can access the information found by one of the search modes defined in section 4, after having paid for a subscription for min. 1 hour.
In this section you can access the “Workshop procedures” found by one of the search modes defined in section 4, after having paid for a subscription for min. 1 hour.
As specified by standard ISO 18541, a few repair procedures are not available, as they are not given to the FCA Authorised Dealerships.
In this section you can access the general workshop procedures, after having paid for a subscription for min. 1 hour.
The function can be accessed on the red side bar at the top right in the main screen.
In this section you can access the bodyshop procedures, after having paid for a subscription for min. 1 hour.
The function can be accessed on the red side bar at the top right in the main screen.
FCA does not develop temporary repair procedures, nor supplies them to its Authorised Dealerships.
As specified by standard ISO 18541, these repair procedures are therefore not available.
FCA does not develop documentation for preparing the overhaul, nor supplies it to its Authorised Dealerships.
As specified by standard ISO 18541, these procedures are therefore not available.
In this section you can access the wiring diagrams, after having paid for a subscription for min. 1 hour.
The function can be accessed on the red side bar at the top right in the main screen.
In this section you can access the Technical Service Bulletins, after having paid for a subscription for min. 1 hour.
The function can be accessed on the red side bar at the top right in the main screen.
Log in, entering the username you received by e-mail and the password you chose.
In this section you can find out if a certain vehicle is subject to a Recall Campaign by FCA.
The function can be accessed on the red side bar at the top right in the main screen.
In this section you can access servicing information, after having paid for a subscription for min. 1 hour.
The function can be accessed on the red side bar at the top right in the main screen.
In this section you can access the “Spare parts”, after having paid for a subscription for min. 1 hour.
In this section you can access the“Spare parts catalogue” access screen.
The function can be accessed on the red side bar at the top right in the main screen.
In this section you can access the “Spare parts catalogue”, after having paid for a subscription for min. 1 hour.
The “Spare Parts (access)” function can be accessed, only if you have purchased already a subscription, on the red side bar at the top right in the main screen.
In this section you can access information on the “Accessories”, after having paid for a subscription for min. 1 hour.
In this section you can access information on “Original Equipment Accessories”, after having paid for a subscription for at least one hour.
The function can be accessed on the red side bar at the top right in the main screen.
FCA does not have accessories of this type.
The information on these accessories is therefore not available.
FCA does not provide installation instruments of this type to its Authorised Network.
As specified by standard ISO 18541, the information on these accessories is therefore not available.
In this section you can access the Flat Rate Manual, after having paid for a subscription for min. 1 hour.
The function can be accessed on the red side bar at the top right in the main screen.
FCA does not provide information for aftermarket vehicle conversion to its Authorised Network.
As specified by standard ISO 18541, this information is therefore not available.
The function is available after login on the main menu under Services.
In this section you can access the “Vehicle diagnosis”, after having paid for a subscription for min. 1 hour.
As specified by standard ISO 18541, a few diagnosis functions are not available, as they are not given to the FCA Authorised Dealerships.
In this section you can access the diagnosis by DTC, after having paid for a subscription for min. 1 hour.
The function can be accessed on the red side bar at the top right in the main screen.
In this section you can access the diagnosis by DTC, after having paid for a subscription for at least one hour.
The function can be accessed on the red side bar at the top right in the main screen.
FCA does not supply an interactive integrated diagnosis system to its Authorised Dealerships.
As specified by standard ISO 18541, this diagnosis type is therefore not available.
In this section you can access the “ECU operations” functions, after having paid for a subscription for at least one hour or having purchased single software update packages.
In this section you can access the ECU update and/or replacement functions, after having paid for a subscription for at least one hour or having purchased single software update packages.
The function is available in the main menu under the Buy option. If the function is selected before the login, the user is prompted to log in to continue.
The function can be accessed on the red side bar at the top right in the main screen.
FCA currently does not supply an ECU tuning software to its Authorised Dealerships.
As specified by standard ISO 18541, this activity type is therefore not available.
FCA manages the service history of its vehicles with paper documentation onboard the vehicle.
As specified by standard ISO 18541, this activity type is therefore not available.
In this section you can ask for FCA technical support to repair a vehicle if:
- the vehicle to be repaired is less than 10 years old.
- The user has an active subscription for the repair information.
- The user is a first level Technical Expert, qualified or being qualified according to the FCA Unetversity programme.
The “Technical support” function can be accessed only by repairer profile types.
In this section you can access the site contact area.
To make the questions to the most suitable staff some request types are limited to specific user profiles: this reduces the waiting time for the answers, as no time is wasted checking if the request is correct or not.
In this section you can get information on the diagnosis equipment used by FCA and available to repairers.
This “Contact” type can be accessed only by repairer profile types.
In this section you can start commercial negotiations to receive diagnostic information for manufacturing diagnosis equipment for FCA vehicles.
This “Contact” type can be accessed only by equipment manufacturer profile types.
In this section you can start commercial negotiation to receive training material (for participants) useful to prepare training courses on FCA vehicles.
This “Contact” type can be accessed only by trainer or publisher profile types.
In this section you can start commercial negotiations to purchase multiple subscription packages to distribute to your network.
This “Contact” type can be accessed only by association profile types.
In this section you can start commercial negotiations to purchase FCA original material to create independent handbooks and catalogues.
This “Contact” type can be accessed only by publisher profile types.
In this section you can start commercial negotiations to receive information for manufacturing diagnosis equipment and services for FCA vehicles.
This “Contact” type can be accessed only by service profile types.
FCA does not allow alternative fuel systems to be retrofitted.
As specified by standard ISO 18541, this contact type is therefore not available.
FCA does not support component re-manufacturing.
As specified by standard ISO 18541, this contact type is therefore not available.
In this section you can start commercial negotiations to receive information for manufacturing OBD spare parts and components.
This “Contact” type can be accessed only by spare part manufacturer profile types.
In this section you can start commercial negotiations to receive information for manufacturing and validating MVCI ISO 22900-2 to update ECUs in FCA vehicles.
This “Contact” type can be accessed only by equipment manufacturer profile types.
In this section you can access the online training or sign up for traditional FGA classroom courses.
For both functions you need to ask for a specific activation of the username associated with the user through the contact area.
The “Online training” can be accessed only by a few profiles.
In this section you can find all the software applications needed for a correct use of the Technical Information site.
The functions that cannot work without each application are indicated, so that the user will not install useless packages.
The “Download area” is available in the main menu under the Information option.